(I did this video to help/guide new engineer as I did not find any for my self when I started. We're happy to assist with this but as it is a non fault call out a charge of £25 would be applicable. Thank you again. NETGEAR PLP1000-100UKS 1 Port,1000 Mbps, 1 Gigabit Port Powerline Adapter. Account - Mobile. (Wasn’t told of the switchover and only found - 5443370. 29-12-2022 20:58 - edited 29-12-2022 21:00. First, screw the white cable with the blue tab in the Hub, and then plug in either end of the yellow Ethernet cable. The telephone master socket and TV aerial have not been used for 25 years, see photos attached. Available with M50 broadband or faster. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. The house I moved to had VM, it has be. The wiring diagram for the master socket includes the plugs, sockets, wires and colors that are used to connect the various components of the home telephone system. Telephone Extension Socket Wires Phone Wiring Colour Code Diagram. Faceplates after second visit. However my master socket at the moment is in my sitting room. Has migrated me a week early,. VM don't use fibre inside the property. Other broadband queries. • Go to Advanced Settings > Wireless > Security. Reply. This only affects landlines. Once you have the adapter, you can use it to plug your phone into your hub. Your telephone service from any of the UK Service Providers, other than Virgin Media, is presented at your home or business on a master socket provided by Openreach (formerly BT. When my internet is working perfectly I get 66mbps down and 12 up. I have just received and sucessfully installed the Hub 5. For more information, select the type of broadband service you're planning to switch to on TalkTalk: Fast Broadband. Your broadband should still work but may not perform as well as in the master socket. 2. Thanks for posting in regards to moving a wall socket, we appreciate you raising this via the forums. LincolnVoda. Admittedly these will make more sense if you already have a basic. Switching from Virgin Media (Reusing Master socket) Hi all, I have recently moved home and decided to stick with BT. I don't work for Virgin Media. Follow these steps to install your virgin Media Broadband, TV and Phone service. I'm going to be getting virgin media installed in the near future and am currently undergoing a fair bit of building work in my house so want to take the opportunity to have the new internal sockets fitted in the best possible location for myself, rather than wherever is easiest for the engineer. You’ll then be able to use your same old phone to make. Vodafone Broadband is slower compared to Virgin of course, have you sent an E - Mail to Tom Mockridge explaining that you are not happy with. Mobile Your Account. Baffled By Virgin Cabling Avforums. The master plugs into the Hub 3 RJ type socket via the Virgin kit! A RJ to BT conversion lead. Set up rules and scenariosWe would like to show you a description here but the site won’t allow us. No, what you need to do is switch the extension wiring from the BT socket to the VM one. GPO Plan 4 socket and plug. Virgin Mobile. 27-07-2020 07:02 AM. on 12-04-2022 15:50. Posts: 166. Reply. In your first photo, remove the white adapter from the VM hub (top of the pic) from the #2 socket and plug it into the #1 socket immediately above. So you can either unscrew this one & push on the connector provided in the Quick Start pack. Posts: 8. There are three cables at the back of the router. Before we invite you in for a private chat, can we just clarify that you still have a dialling tone, are able to make outgoing and receive incoming calls and have your handset plugged in to your master socket currently. 9ft Cat7 High Speed 10Gbps RJ45 Cat 7 Networking Ethernet Cable with STP. Therefore, in most home installations, where sockets are connected to each other by a single pair, you will only ever use the first “blue” pair. Virgin Media have used the Openreach socket to provide telephone services. If the externals are not there this needs to be reported, as a separate set of contractors will need to be bought in to re-establish the connection to the street cabinet. Before I went on holiday at the beginning of June the Landline was working fine, but now it's completely dead, and I have been unable successfully to contact Virgin to find out why. TP-Link TL-WPA4220T KIT 2-Port Powerline Adapter WiFi Starter Kit (Recommended) FAQ. Step 3. Stream from Virgin Media. Manage Your Account. Which is fine. These 2 phones work fine pluged in via the one master connection that links to second via wireless. Re: Moving broadband socket. So I now have 100Mbps broadband and phone over broadband. Account - Cable. I have tried: Turning off 5ghz on the Hub settings - and tried to just use 2. At present most people probably still have one of BT’s older designs, which was a characterless cream coloured box with a removable bottom faceplate and. . You can buy a standard 5C MS and just swap the faceplate, which would allow you to plug a micro filter and router into your extension socket again. Stay safe online. Telephone Extension Socket Wires Phone Wiring Colour Code Diagram. The Virgin Media engineer, my DIY books and all the websites tell me so! Being an enthusiastic amateur I am reluctant to ignore the rules and possibly incur a hefty cost from Virgin Media. VM BB TV Landline. If the sockets are already there and functioning, yo. g. 1. Turns out, the house only has an Openreach master socket and because it's a rental we can't get an engineer in to install a Virgin one. Or you may be quicker than average! You won’t be involved the whole time. Hi, I had to have a tech visit yesterday to reconnect our services after contractors installing fibre for Openreach excavated to hear out Virgin connection in the pavement; and cut through our telephone and Broadband cable in the pavement. BT had a rating of 67. 4. VLNeedham. The original/old incoming telephone line from the street needs to be disconnected from the old telephone master socket to avoid feeding any new phone connection from the VM hub. 150 from a. David_Bn. You’ll leave the Hub alone for 10 minutes and the TV 360 box for 5 minutes, while they’re sorting themselves out. Country. Once the landline cable has been attached to the adapter, you’ll need to plug this into the first grey on your hub (also known as RJ11). Fitting new telephone master socket for Vodafone broadband. Ethernet cable is faintly easy to hide. The phone is disconnected from the master socket and plugged into the other end of the adapter. In response to Jonny-M. Thanks for your post and a big welcome to the Community. Hi @Gerry9870 thanks for your post here in the Community, although I'm sorry to hear of your concerns raised here about the switchover. the street is enabled for the service. Thread starter fartingspartan; Start date 21 Dec 2013. Try each phone on its own in turn. We would like to show you a description here but the site won’t allow us. In order to access a Virgin Media wall socket wiring diagram, the first step is understanding how to install the wires. When I switched to my new provider, a BT engineer came out, since everything was required to be re-connected, I was given the choice to put the master phone socket wherever I wanted. Tudor. Landline operators in the UK will switch every home phone in the. Re: Using existing Bt sockets with virgin. Options. It will pull out from the socket. Plug the cables into the hub. If your master socket has two sockets, like this: You must always plug your Hub into the broadband connection on your master socket. The cable wiring is the same as the Virgin Media Master socket. In your first photo, remove the white adapter from the VM hub (top of the pic) from the #2 socket and plug it into the #1 socket immediately above. . 0 Kudos Reply. BT is initially proposing the SOGEA. Wi-Fi boosters can help with those wireless signal dead zones around your home. Browse Virgin Media Virgin Media Community. None of the numbers line up correctly to the sockets!It might be possible to use an outdoor route for any new phone cable to avoid wiring inside. An I-Plate cannot be installed: NTE5: Single socket measuring 85mm x 85mm with a split faceplate. Phone line - 5 mins. Now got a replacement cable and working . Any other sockets that currently work will still do so. **UPDATE** The engineer has now attended and ran the phone cable externally from the back of the master socket into my room and installed a phone socket which I have plugged a phone extension cable into (431A extension cable type) then into the vm adaptor and then into the cable modem (port 1), and all is working fine. I'm currently renovating my living room, including the electrics. Virgin Media; My Virgin Media;. A BT master socket. If it’s a faint or intermittent noisy line try lifting the handset and dialing ‘1’. I need to get in touch with - 5421552. Tudor. 2: Seeker. Unplug the phone and check another phone directly into the main socket ensuring this is. All forum topics; Previous topic; Next topic; 1 ACCEPTED SOLUTIONThe unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. No knowing the layout of you home doing this might be less obvious than the thick VM cable. Virgin Media Quickstart set up. Dial 17070, then following the prompts. A non-split socket will have the sockets and screws in the middle. #2. If you can get Quickstart, you can choose one of two delivery options. The Virgin wall sockets just have one connector at the bottom. Tudor. Joining in. Kind regards Jodi. It appears the Openreach cable was cut, the blue and orange are reconnected but green and brown are connected to blue/white and blue of the Virgin Media cable. The socket in the bedroom that you want to remove is a secondary socket, and has only one telephone cable going to it. Details: The master socket for the old telephone line has a faceplate which connects to the house sockets, and a backplate that has the old ‘BT’ type (old virgin media) line connected to it. If you wish to use the new socket outlet to connect a phone then you can cut the BT plug off the end of the new cord, find the two middle wires and connect these to screw terminals 2 and 5 on the. You can only drive the sockets around the house from either the new Virgin media CV21 connection from the modem, OR from the old line. A good Virgin Telephone Master Socket Wiring Diagram will include details such as the type and size of the cables used, their routing through walls and ceilings, and the location of connectors. Socket. My Virgin Media App. Plug into the Hub Push the white cable with the black label into the Hub. #1 Hi All I’m new here. This example has the BT Piper logo in the top left corner. Please help. In your first photo, remove the white adapter from the VM hub (top of the pic) from the #2 socket and plug it into the #1 socket immediately above. Plug the telephone lead into the. What I didn't expect (And was an even more pleasant surprise) was that the bedrooms and living room all had Ethernet sockets in them, with a Virgin Media logo on a (otherwise empty) plate next to them. The shelter has the brown external junction box fitted to the front of the objekt on the external living room wall (see pic). 0 Kudos. Engineer used 'spare pair' of blue cables for 'new' BT line. This must be done at the time the line is changed over. Put the cable in place and tighten the tie (see diagram below). I don't longer work there. Phone. I've looked for an external box but cannot. The landline phone digital switch over is being rolled out from around now to be completed by 2027. Browse Virgin Media Virgin Media Community. Hi. You should not need to disconnect the ring wire at any of the extension sockets providing you use reasonable quality UK specification ADSL. We would like to show you a description here but the site won’t allow us. A Virgin Phone Socket Wiring Diagram might include several components in addition to the socket itself. The NTL/Virgin master socket will look like a BT one, just it will have NTL or Virgin Media on the front. On activation day unplug your old hub and power cable. Then fit the Cabelcon connector to each end of the new WF100 cable, then connect this cable to the Virgin one with the help of a coupler. The UK isn’t the first country to make this move. However, if you'd like we can send out. Take the end of the isolator cable with the red band and push it firmly into your Virgin Media wall socket. I am going to cancel. Using just the VM phone adapter connected into the VM hub, try each individual phone in turn, one at a time, and see if you get a ringing sound for an incoming call. View landline set up guide Hi, this video is a very quick example of how to wire up a nte5 master socket as found in the UK on BT and Virgin media telephone lines. GameStop Moderna Pfizer Johnson & Johnson AstraZeneca Walgreens Best Buy Novavax SpaceX Tesla. Re: Virgin Media Master Socket. Registration is fast, simple and absolutely free so please join our community today. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. LincolnVoda. Fixmyline telephone and broadband engineer posts facebook 35 years to discover a faulty wired master socket plusnet community 1 in 8 out way coax cable splitter tv connector moca 5 2500mhz at affordable s free shipping real reviews with photos joom making the switch virgin media geeky story coolsmartphone andrew mabbitt on twitter so. To ensure the best connection and maximum safety, the wires must be connected correctly. . I then unplugged the Pod and plugged it back in again and then it worked. Obi202 To Phone Extension Uk Voip Forums. Details: The master socket for the old telephone line has a faceplate which connects to the house sockets, and a backplate that has the old ‘BT’ type (old virgin. You can also identify a split socket looking at the side. The answer is yes. There will be two distinct input lines coming from each end of the socket. Step 2: Order your Virgin Media Broadband service. Cable broadband doesn't use the phone line, it uses the TV co-ax, hence the cable will be split when it enter the house (sometimes outside) one goes to the TV and the other goes to the broadband modem. Some background information on whether it is acceptable to move a BT Openreach or Virgin Media master socket yourself, along with some advice on how to do so successfully. 4GHz change the Wifi Network Name (SSID. Solved No Virgin Media Wall Socket At Installation Community 4832746. My Virgin Media App. We would advise against removing the master socket yourself as this would be tampering with and damaging our equipment. The VM's cable for the wall is also male, Hahaha. For much more detail. Virgin Media was the UK’s first quadruple-play provider, combining landline, broadband, TV and mobile services in one subscription. on 14-09-2022 12:00. No Coax Wall Socket Virgin Media Community 4802361. Turn on and start the hub. on 23-12-2022 10:31. Vonage 2nd line. To be clear here, the phone needs to be directly connected into the Hub itself, so would be need to be placed near your Hub. I think the issue is to do with the way VM presents its caller ID on the lines of some customers and the BT phone is unable to recognise a 'withheld' caller ID. Your internal wiring is connected to the back of this plate. You can contact the Team from this link:. The BT Openreach master socket 5c wiring diagram shows the basic wiring setup for each type of connection. Get the Hub ready by connecting the wires. I recently already mys first household and have been taking a face to which VM installation at the property. 17 Apr 2018. The box and cables may have been removed by the previous occupiers. Various cable mediums are used in modern systems to transmit data. Superfast Broadband. Usual advice is to make sure you test at the master socket (to avoid any possible problems with your internal phone extension wiring). If digging / drilling / new external & internal cables are required the. • If you are coming from Virgin Media or getting a new broadband service, you can set up your Sky Hub on your activation date and then wait forOptions. QuickStart, set up and connections. 3 weeks ago. How long will the QuickStart installation take me? WiFi Hub - 30 mins. One to power the router up. There is limited ability to tweak the configuration of the BT phones, unfortunately. It explains the differences between the old NTE 5A m. No Virgin Media have their own network which is separate to Openreach`s. I do not have the wall socket by Virgin Media, so that it is no way to connect with the isolator cable as well as the hub. Solved Remove Un Phone Line Just Cut It Virgin Media Community. VM will rewire your home phone extensions to create a link between the phone socket on the VM hub and your existing phone sockets. 1. Transfer your home phone number to virgin media ireland technical information support our network build on site bringing new development connecting hub 3 extensions community 4797660 how connect old bt master nte5 avforums wiring a ethernet practical beginners guide tv v6 4k set top box review what hi fi line dead but internet still works or drops. Installation: Wall socket issue. . on 27-10-2022 09:24. That suggests that you can remove it and cut the cable back. The engineer would need to see and asses the requested location and they would advise on what cabling would be needed. To get my other existing phone points to work do I just have to run a cable from my virgin master socket to the. This will clear the line of dial tone for a short time, allowing you to listen closely. I'm a Very Insightful Person, I'm here to share knowledge. Plug the microfilter into the empty socket. The house has the brown external junction box fitted to the front of the property on the. If you can't find it, have a look outside for any wires entering your home, then look for a white box on the wall inside. The theory is to remove the virgin master socket box, remove the euro module from that box, which leaves me with the main white coax cable from virgin (that comes straight from outside the house). The phone line socket it’s in now is one we had when we moved ages ago yet the one in the other room used to be the main one and always works prior and when I went to check everything the other day the tv/bb socket is all ok but the phone socket is dead and no idea why as when it was moved I stressed to the engineer I wanted to make. 1 [or 192. Plug the cordless base. Now go to your. Telephone socket wiring? Thread starter Saldawop; Start date Feb 10, 2007; Saldawop Distinguished Member. Disconnect the incoming 'Openreach' wires that lead to Terminals A and B. Solved: I have been told to connect the adaptor to my hub and the other end to my phone. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. Ordering And Installation Of Broadband Thinkbroadband. 5 Machine screws included. So if you are serviced by Virgin Media or another provider, one option is to switch providers from Virgin Media to another provider or visa versa. VM will rewire your home phone extensions to create a link between the phone socket on the VM hub and your existing phone sockets. There's nothing connected to that as far as I can work out, it is just an on/off switch. @umerarifkhan11 wrote:. Which was great as that is in a better location than my master Socket was. I guess Openreach have just left the old unused analogue phone connection in situ hence the 50V. Vonage 2nd line. My VM Router is is my office adjacent to hall. Cable TV & Virgin Media TV . Hello AdamT23, thank you for reaching out on our help forum about this issue. Hi, I have a Virgin Media wall socket, it's the white box in Picture 1. NTE5C OpenReach Telephone Master Socket + M3. For a wires-free alternative, you could use a cordless phone setup. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. There is an access panel in the ceiling for pipes and cables. Plug into the Hub Push the white cable with the black label into the Hub. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Thanks for your first post and welcome to our community. Phone sockets on the wall won't work for new customers unless they have been linked to the hub's phone connection. Learn how to book engineers, reschedule appointments, or cancel appointments with Virgin Media. Jun 13, 2009. Plug it into a wall socket near one of your existing Powerlines. Would an engineer be - 5259182 - 2Business, Economics, and Finance. 1 ACCEPTED SOLUTION. This is usually marked as Line 1. Options. How long does Virgin Media Broadband take to activate? Discover how Virgin Media services are installed. Re: new VM socket. Stay safe online. Solved Remove Un Phone Line Just. Quickstart is the quickest and easiest way to setup our services. At the moment I have ADSL from BT and by the end of this year I will have infinity. Do VM supply this and can I be provided with one. )In this video, I am showing the sta. the problem os the series its that you. My Virgin Media App. Winner: Tie. on 19-10-2022 18:20. Have tested all the wires so know which is which from hub to phone socket. My bt master socket. The top “capped” one is marked FM & has been disused since cable went digital. There should be an omnibox, often brown or gray, on the outside of the premises, try tracing the cable/s from it. 23/11/12 - 23:50 #14. However, rather than the piping then entering. Alternative master phone socket a line through it, look for a socket that is thicker or with a BT logo in the top or bottom corner. Your telephone service from any of the UK Service Providers, other than Virgin Media, is presented at your home or business on a master socket provided by Openreach (formerly BT Openreach, BTOR), and often referred to as 'the BT master socket'. BeginnerNo virgin media wall socket. If your "master socket" is connecting by 2 and 5 then its not a master socket, the. Looks like it'll probably have to be done though. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. Openreach will not use existing virgin wiring and would install new wiring and a master socket. I don't longer work there. This cable runs past the wall hole for the Virgin cable, so can I get this cut back and rerouted via the existing hole in the wall (currently occupied by the Virgin. Here are some answers to help you get connected: Request a wall socket installation: As mentioned earlier, you can contact Virgin Media customer service and request an engineer install a wall socket. Registration is fast, simple and absolutely free so please join our community today. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. Connecting Hub 3 To. The reason I'm asking is the Master socket contains the ring capacitor that converts the 2 wire PSTN / HUB phone service to a 3 wire circuit. My new provider is 5G so I didn’t need any of the existing connectors etc. . Openreach's full fibre network is a different infrastructure that requires more setup than. The cable wiring is the same as the Virgin Media Master socket. Ordering And Installation Of Broadband Thinkbroadband. Thanks for your post on our Community Forums and a very warm welcome to you @rhsfuller. Solution - VM hub -> telephone socket -> male bt plug to mail bt plug ( 4 core cable) -> socket with splitter -> phone cable . Web hi, this video is a very quick example of how to wire up a nte5 master socket as found in the uk on bt and virgin media telephone lines. Home Phone. If you plan on tackling the task yourself, be sure to familiarize yourself with the national wiring regulations. The video points out how there are sometimes six connectors on an extension socket, but only numbers 2,3 and 5 are used. Top 5 common phone line faults affecting landline adsl nbn solved remove un just cut it virgin media community 4936267 how the internet works submarine fiber brains in jars and coaxial cables ars technica dead but still or drops out noisy ly no wall socket at installation 4832746 requirements for electric service connections 120w dc vehicle. #1. Business, Economics, and Finance. The tech joined the Broadband/TV cable but was unable to jo. Baffled By Virgin Cabling Avforums. This can sometimes be improved by installing a small device. #1 Hi everyone. Stream from Virgin Media. Reply. The new Virgin Media has just gone in, but it does not come with a phone line, it just has a plug hanging out the back of the router similar to this:. SpeedBooking an engineer is easy with Virgin Media. and "Once the landline cable has been attached to the adapter, you’ll need to plug this into the first grey on your hub (also known as RJ11). This seemed to be standard procedure for any phone fault reported. Openreach would normally use the existing route that your telephone line would take. Is your phone line active? Find out in 5 minutes, if you’re unsure – this landline installation checklist will show you what to look for on your phone sockets, master socket and home phone handset. The Trade Up services are operated for and on behalf of Virgin Media Limited (registered no. I noticed Hub5 has ethernet sockets, but game consoles and pcs are too far to connect to the Hub5 directly. 1 4. 1 if in modem mode] - DON'T SIGN IN, click - click router status [centre of screen] - and post the downstream and upstream figures - to see those press on the grey buttons/boxes labelled - upstream - downstream. Thanks for your post on our Community Forums and a very warm welcome to you @rhsfuller. I would like to have the phone downstairs. Hello. Try each phone on its own in turn. Take the end of the isolator cable with the black band and push it firmly onto the socket of your new Hub. 29/07/15 - 16:50 #1. Master Socket Issues And Sd Tests Plusnet Community. PSTN stands for public switched telephone network – it's the copper phone network that delivers analogue landline phone services.